1. What is Medicassa?
Medicassa is a brand offering modern medical devices for daily home use. Our products, such as pulse oximeters, blood pressure monitors, thermometers, and massagers, are designed for ease of use, accuracy, and comfort.
2. What kind of products does Medicassa offer?
Our product range includes:
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Pulse oximeters
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Digital wrist blood pressure monitors
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Non-contact infrared thermometers
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Body massagers and rollers
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Red & infrared light therapy belt
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Pelvic floor muscle training device
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Memory foam orthopedic pillows
You can view the full range in the Products section.
3. Are Medicassa products safe to use?
Yes, all our devices are designed with user safety in mind. They’re easy to operate and intended for home use. However, our products are not a substitute for professional medical care and are not intended to diagnose, treat, or prevent any diseases. Always consult your physician if you have concerns.
4. How do I use the Medicassa wrist blood pressure monitor?
Our digital wrist blood pressure monitor is very easy to use:
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Place the device on your wrist.
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Press the large START/STOP button.
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The device will automatically begin measuring and display your result on the HD screen in seconds.
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It also includes voice guidance to read the result aloud — ideal for elderly users.
It stores up to 99 readings for two users.
5. Is the Medicassa pulse oximeter accurate?
Yes, our pulse oximeter provides fast and accurate readings of oxygen saturation (SpO2) and pulse rate. It’s compact, easy to use, and features a clear display. It also comes with a rechargeable battery for added convenience.
6. Is the infrared thermometer safe for children?
Absolutely. Our non-contact infrared thermometer is perfect for measuring the temperature of children and infants. It requires no skin contact, making it hygienic and comfortable for little ones.
7. How does the red & infrared light therapy belt work?
The belt uses red (660nm) and near-infrared (850nm) light technology to penetrate tissue, which may help with muscle recovery, pain relief, and circulation. It’s easy to apply to different areas of the body.
8. Is the pelvic floor trainer discreet?
Yes, the device is compact, quiet, and designed for discreet use. It offers multiple intensity levels so you can personalize your training experience.
9. How long does shipping take?
Standard delivery takes 6–11 business days. We offer free worldwide shipping. See our Shipping Policy for full details.
10. Can I track my order?
Yes, once your order is placed, you’ll receive a tracking number to monitor your shipment status. You can also check it on our Order Tracking page.
11. What is your return policy?
We offer a 30-day money-back guarantee. If the product doesn’t meet your expectations, just contact us to begin the return process. See our Refund Policy for more.
12. Do you offer discounts when buying multiple products?
Yes, we currently offer the following discounts:
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Buy 2 products – get 30% off
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Buy 3 products – get 40% off
You can find details about current promotions on our homepage.
13. What payment methods do you accept?
We accept a wide range of payment options:
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Credit & debit cards (Visa, Mastercard, American Express)
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PayPal
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Apple Pay
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Google Pay
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Shop Pay
All payments are secure and encrypted.
14. How can I contact customer support?
Our customer service team is available 24/7. You can reach us via:
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Email: medecalthing@info.com
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Phone: +1 917-563-6359
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Contact form on our Contact Page
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Live chat available on the website
We’re always happy to help!
15. Are Medicassa products suitable for seniors?
Yes, many of our products, such as blood pressure monitors and pulse oximeters, are designed with simplicity and large displays in mind — perfect for elderly users. Voice instructions and one-button operation make them extra accessible.
If you have any additional questions, feel free to reach out! 😊